First check its status light in your dashboard — paused agents show amber. If it's running but silent, re-sync its connections under Configure → Integrations, then send a test message. Still stuck? Open a ticket and we'll look at the logs with you.
How do I train my agent on my business?
Open the agent's Configure panel and add your documents, policies, and tone guide under Training. Agents re-learn within minutes of a change. The "Train & customize" tutorial in your pack walks through it step by step.
I need to change my subscription
Dashboard → Billing lets you upgrade, downgrade, or cancel instantly. Annual plans prorate automatically when you change tiers.
How do I integrate with my CRM?
Configure → Integrations lists supported CRMs with one-click connectors. On Growth Pack or Pro Fleet, our team will wire up anything unusual for you.